What should I do if I failed to add the camera?
1.Ensure that the router is connected to the internet successfully.The camera only supports 2.4 GHz Wi-Fi network.When adding the camera,you need to connect the smartphone to a 2.4 GHz Wi-Fi network.
2.Do not hide the Wi-Fi network of the router when adding the camera(After the camera is added successfully,you can hide the Wi-Fi network).
3.Confirm whether the LED indicator of the camera blinks blue quickly.If not,please reset the camera and configure it again.
Reset method:Hold down the Reset button for about 5 seconds and release it when the LED indicator blinks blue quickly or you hear a prompt tone.The camera is reset successfully.
Tenda Technology Tower ,#1001 Int' l E-City Zhongshanyuan Road,Nanshan District, Shenzhen China 518052
