January 7, 2013, Tenda stands out from hundreds of well-known brands, with the fastest growth rate, to win the Most Promising Enterprise Award in the Baidu Enterprise Zhidao Annual Review event.
Tenda is the first in domestic industry that settled in Baidu Enterprise Zhidao Platform to offer services including "Online Question", "Video Tutorial", "Document Tutorial” and much more. Simply “Baidu”(search) your question and you will find the answer. Positive feedbacks, appraises and 100% satisfaction from an overwhelming majority of Baidu Zhidao users essentially bestow Tenda the precious opportunity to win this award, the first and the only one in the industry.
Throughout the years since it was founded, Tenda has been adhering to the "customer-oriented" and “customer first” concepts and bearing customers’ concerns in mind. November 20, 2012, in the joint press conference “Tenda Leads China’s Gigabit Wireless Age----- Broadcom & Tenda to launch China’s first 802.11ac retail routers”, Tenda network market, Mr Hongwei Wang, Marketing and Product Director of Tenda, announced to launch smart and easy to install software that can intelligently detect Internet connection type and network failures as well as considerate and free support on phone, the first and the only one in the industry. He also put forward that the best product should do without after-sales service.
The Tenda customer service team provides a full set of convenient, timely, satisfactory and professional services including 800-hotline (global) and 400-hotline (domestic), free call-back service, web video tutorials and much more. Every effort Tenda exert is to ensure its customers of a satisfactory and worry-free assured purchase.
