Thank you for contacting the Tenda Support. Your case has been recorded in our email ticketing system with ticket number:123456.Our support staff will contact you within 2 business day.

Email service is intended for non-urgent inquiries. If your concern or inquiry is related to a product installation, configuration, or any other urgent matter please consider using our Live Chat service instead. //www.tendacn.com/uk/profile/contact.html

For a faster resolution through email, please reply to this email and provide the model number, a description of your concern, any error codes or messages you have received and a list of troubleshooting steps you've already performed,and anything else you feel is important to share. If you do not know how to find the model number you can refer to here.//www.tendacn.com/uk/faq/default.html

We also have several self-help resources that you can use while you wait for a reply located here.