Tenda MW5s-Device cannot connect with 5G signal. What should I do

Troubleshooting Последнее обновление : 2018/8/23

User Scenario: Device supports 5G and can detect 5G signal around. Connection type is still 2.4G in Tenda App.

By default, “Capacity-oriented Mode” function is on. Mesh network system is established by 5G to improve performance.

When “Capacity-oriented Mode” function is on, no more than 4 devices can connect with 5G signal of each node.

Solution:

1. If number of connected devices are up to 4 for one node, other devices connect with this node can only connect with 2.4G. Users can turn off “Capacity-oriented Mode”.

2. If number of connected devices are less than 4 for one node, please place your devices next to the node and reconnect the WiFi signal.

3. If “Smart Assistant” function is on, device can only connect with 2.4G in 30 minutes. Please reconnect the WiFi signal after 30 mins.

Tenda MW5s-Device cannot connect with 5G signal. What should I do

Загрузки :
Категория документа : Troubleshooting
Сопутствующие товары : MW5s 3-Pack

Wi-Fi для дома

Маршрутизаторы

4G LTE Wi-Fi маршрутизаторы / шлюзы

Расширение сети

Адаптеры

Switches

Gateway

Optical Access

Enterprise Wireless

CPE и базовая станция

Cloud Service

IP-камеры

Комплект видеонаблюдения

Сетевые видеорегистраторы

Техническая поддержка

Связаться с нами

Где купить?

MW5s 3-Pack AC1200 Wi-Fi Mesh системаБаза знаний

Tenda MW5s-Device cannot connect with 5G signal. What should I do

Была ли эта статья полезна?