FAQ

Tenda MW5-If cannot detect connection type when configuring MW5 by Tenda App. What should I do

If you have static configuration information (Static IP, default gateway, DNS server), please follow the steps:
 
Step 1: tap “Choose your connection type manually”.
 
 
Step 2: Select “Static IP”.
 
 
Step 3: Type details, tap “Next”.
 
 
Step 4: Follow the instruction.
 
If you are not use Static IP connection type, please follow the steps:
 
Step 1: Power off and power on MW5 and modem.
Step 2: Reconnect MW5 WiFi, close and reopen Tenda App to reconfigure.
Step 3: Plug ethernet cable directly into PC to check if internet access is available. If not, please contact ISP for further help.
 
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