Note: Some of you might use a mobile phone to compare the speed, however, please kindly note that most mobile phones now support much higher LTE categories such as Cat19 or Cat20, or even 5G, the higher the LTE category supported, the higher the maximum speed it could reach, so it doesn’t make sense to compare two devices speed with different LTE categories supported.
Internet speed may be affected by many factors. This FAQ will help you figure out what causes the problem and offer you some tips to improve the speed.
Speed Test and Comparison
1)Connect a computer/laptop to the 4G LTE Router via Ethernet Cable, test the wired speed of the router
2) Connect a laptop or mobile device to the Wi-Fi Network of the 4G LTE Router, and test the wireless speed of the router. (If it is a dual-band router, please test both 2.4G and 5G Wi-Fi speeds)
3) Insert the same SIM Card into another 4G router with the same LTE category at the same location, then test the wired and wireless speed on the same client device.
For example, Tenda 4G03 is an LTE Cat4 product, which doesn’t support 4G+ (LTE Cat6 or higher is called 4G+), so we need to compare its speed with another LTE CAT4 product.
Case One: Wired and Wireless speed of the Tenda router are both much slower than another router.
Please follow the steps below to troubleshoot:
Step 1: Enter 192.168.0.1 in the browser log in to the web interface of the 4G LTE Router click on the device icon and look for Mobile Network, Band, and Signal Strength on 3G/4G Section.
Step 2: If the Network Type is not on 4G, please confirm if the 4G signal in your area is strong or not, if so, please go to Internet Settings page, change Mobile Data Options from 4G Preferred to 4G Only, click Save.
Then please check if the Mobile Network would be 4G and if the signal strength is Excellent.
Step 3: If the wired speed of the router is still quite slow, please contact your SIM card provider to see if they have other APN settings, if so, try to create a connection profile on Internet Settings page to see the speed can be improved.
If you still have low speed issues, please contact Tenda support for help.
