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MX12  1-Pack FAQs（46）

MX12 1-Pack AX3000 Whole Home Mesh Wi-Fi 6 System

AX3000 Whole Home Mesh Wi-Fi 6 System

The Nova MX12 is an AX3000 Whole Home Mesh Wi-Fi 6 System. MX12 delivers solid Wi-Fi coverage for up to 330m² (3900ft²) with four independent wireless amplifiers and beamforming technology. Compared with AX1800 Wi-Fi 6 products, MX12 is powered by Wi-Fi 6 technology with dual-band concurrency up to 2976Mbps, which is enhanced by 66%. AX3000 Wi-Fi 6 dual-band design and complete Gigabit port support can give full play to your high-speed broadband services. It has a powerful 1.7GHz 4-core CPU and 256 MB large memory, which can handle more terminal device access. All terminals can simultaneously enjoy high-speed Wi-Fi, low latency for online games, and smooth 4K video and VR HD applications. It has the characteristics of easy installation and allows automatic networking and MESH button networking. With the seamless roaming of the entire house, MX12 creates a high-speed and intelligent Mesh wireless network system for the entire family.
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Documents
Whole Home Mesh Wi-Fi 6,6E System Quick Installation Guide(multi-language)Whole Home Mesh Wi-Fi 6,6E System Quick Installation Guide(multi-language) 
MX12-1Pack Installation GuideMX12-1Pack Installation Guide 
EX12 Installation GuideEX12 Installation Guide 
Safety and Regulatory InformationSafety and Regulatory Information 
MX12 User GuideMX12 User Guide 
MX12 DatasheetMX12 Datasheet 
Symbols on Products and MaterialsSymbols on Products and Materials 
Datasheet
You can click here to export the current parameters (.docx)
Standard&ProtocolIEEE 802.3, IEEE 802.3u, IEEE 802.3ab
Ethernet Interface3 x 10/100/1000Mbps RJ45 ports per node
Antenna4 x 3dBi Internal antenna
Button1 x Reset Button
1 x MESH Button
PowerInput: AC 100-240V, 50/60Hz
Output: DC 12 V ⎓ 1.5 A
Dimension86x86x190mm (3.39 x3.39 x 7.48 in)
LED Indicator1 x Tri-color LED Indicator(Green,Yellow,Red)
Wireless StandardIEEE802.11a/b/g/n/ac/ax
Wireless roamingComply with IEEE802.11k/v
Mesh network StandardWi-Fi EasyMesh
Rate2.4GHz: 574Mbps (802.11ax)
5GHz: 2402Mbps (802.11ax)
FrequencyCE:
2.4G: 2412-2472MHz(CH1-CH13)
5G: 5150-5350MHz(CH36-CH64)
FCC:
2.4G: 2412-2462MHz(CH1-CH11)
5G: 5150-5350MHz(CH36-CH64)
5725-5850MHz(CH149-CH165)
Transmission PowerCE:
<20 dBm (2.4 GHz)
<23 dBm (5 GHz)
FCC:
<30 dBm (2.4 GHz)
<30 dBm (5 GHz)
Basic FeaturesBeam Forming
MU-MIMO
AP Steering
Band Steering
OFDMA
1024-QAM
Wireless SecurityWPA3-SAE/WPA2-PSK
Operating ModeRouter Mode,AP Mode
Internet Connection TypePPPoE, Dynamic IP, Static IP, PPPoE(Russia), PPTP(Russia), L2TP(Russia)
DHCP ServerDHCP Server, DHCP Client List
Virtual ServerPort Forwarding, DMZ Host, UPnP
Parental ControlClient Filter
URL Filter
Time Limit
FirewallForbid TCP/UDP flood attack
VPNPPTP Server, PPTP/L2TP Client
DNSSupport manually setting DNS server
Special FeaturesEthernet Backhaul
IPv6
IPTV
OthersSupport App and web management
Guest Network
Firmware upgrade online
Operation Temperature0 ~ 40 ℃
Storage Temperature-40 ~ 70 ℃
Operating Humidity10%~90% RH non-condensing
Storage Humidity5%~90% RH non-condensing
APP installationAvailable in iOS 9.0 or later, Android 4.4 or later
CertificationCE, FCC, RoHS
Package ContentsMesh12X * 1, Power adapter x 1, QIG x 1, RJ45 Gigabit Ethernet cable x 1
Downloads
MX12 1Pack CEMX12 1Pack CE 
MX121Pack HDImageMX121Pack HDImage 
MX12 FirmwareMX12 Firmware V16.03.20.33
MX12 FirmwareMX12 Firmware V16.03.20.26
MX12 FirmwareMX12 Firmware V16.03.20.23
FAQs
[Router/Mesh-2.1] What should I do if my router's Wi-Fi is slow[Router/Mesh-2.1] What should I do if my router's Wi-Fi is slow
[Mesh-MX-1.3] How to set AP mode[Mesh-MX-1.3] How to set AP mode
[Mesh-MX-1.3] How to change the SSID and wireless password[Mesh-MX-1.3] How to change the SSID and wireless password
[ALL-4] Why Tenda HTTPS Web Interface Is Detected As Unsecure by Some Web Browsers[ALL-4] Why Tenda HTTPS Web Interface Is Detected As Unsecure by Some Web Browsers
[Router/Gateways/Mesh-4.3] How to use Iperf to test the speed[Router/Gateways/Mesh-4.3] How to use Iperf to test the speed
[ALL-2.2] Why Do I Fail to Access tendawifi.com[ALL-2.2] Why Do I Fail to Access tendawifi.com
[ALL-4] How to find your Tenda router's IP address[ALL-4] How to find your Tenda router's IP address
[Router/Mesh/Gateway-2.5] Network Speed Q&A[Router/Mesh/Gateway-2.5] Network Speed Q&A
[MG-3] Gate How to set VPN[MG-3] Gate How to set VPN
[Router/Mesh-3.3] How to set Guest WiFi[Router/Mesh-3.3] How to set Guest WiFi
[Router/Mesh-4] The Questions Before Buying.[Router/Mesh-4] The Questions Before Buying.
[Router/Mesh-2.3] What happened if my 2.4G or 5G WiFi(SSID) can't not find[Router/Mesh-2.3] What happened if my 2.4G or 5G WiFi(SSID) can't not find
[Router-2] What should I do if the router get bricked[Router-2] What should I do if the router get bricked
[Router/Mesh-2.2] What should I do if the cloud account doesn't show up & keep buffering[Router/Mesh-2.2] What should I do if the cloud account doesn't show up & keep buffering
[Router/Mesh-3.1] How to Clone MAC Address on My Tenda Router[Router/Mesh-3.1] How to Clone MAC Address on My Tenda Router
[ALL-1.4] How to reset Tenda device to factory default[ALL-1.4] How to reset Tenda device to factory default
[Mesh-3.3] How does the parental control function manage the online time of the terminal？[Mesh-3.3] How does the parental control function manage the online time of the terminal？
[Router-2.3] What should I do if I cannot access the Internet after my router is set up (New interface)[Router-2.3] What should I do if I cannot access the Internet after my router is set up (New interface)
[ALL-4] Wireshark capture Router interface packet operation guide[ALL-4] Wireshark capture Router interface packet operation guide
What is system log and how can I get it?What is system log and how can I get it?
What is uPnP and how to set it up?What is uPnP and how to set it up?
How to set up IPV6 on Tenda Router?How to set up IPV6 on Tenda Router?
How to manage router port mapping？How to manage router port mapping？
[Mesh-1.4] How to reset when the reset button fails?[Mesh-1.4] How to reset when the reset button fails?
[Mesh-1.5] How to connect Tenda Mesh with Amazon Alexa[Mesh-1.5] How to connect Tenda Mesh with Amazon Alexa
How to set WPS and Mesh button function on a Tenda routerHow to set WPS and Mesh button function on a Tenda router
How to set up remote web controlHow to set up remote web control
[Mesh-1.2] How to login to the Tenda Router's web management page when HTTPS is enabled？[Mesh-1.2] How to login to the Tenda Router's web management page when HTTPS is enabled？
How to limit the speeds of devices connected to my networkHow to limit the speeds of devices connected to my network
[ALL-1.7] How to find the hardware version on a Tenda device[ALL-1.7] How to find the hardware version on a Tenda device
[Router/Mesh-2.5] My speed is slow when I connect to router WiFi, what should I do[Router/Mesh-2.5] My speed is slow when I connect to router WiFi, what should I do
[Mesh-MW-3] How to check WAN IP[Mesh-MW-3] How to check WAN IP
[Mesh-MW-3.1] How to change LAN IP address[Mesh-MW-3.1] How to change LAN IP address
[Mesh-MW-2] What Should I Do When Can't Detect WiFi Signal.[Mesh-MW-2] What Should I Do When Can't Detect WiFi Signal.
[Mesh-MW-1] What should I do——Connection type is PPPoE, dynamic IP is recommended by APP.[Mesh-MW-1] What should I do——Connection type is PPPoE, dynamic IP is recommended by APP.
[Mesh-MW-2.4] What should I do——Device cannot connect with 5G signal.[Mesh-MW-2.4] What should I do——Device cannot connect with 5G signal.
[Mesh-MW-1] What should I do——If cannot detect connection type by Tenda App.[Mesh-MW-1] What should I do——If cannot detect connection type by Tenda App.
[Mesh-MW-2] What should I do——My smart phone could not connect to 2.4G-enabled devices, such as a home security camera.[Mesh-MW-2] What should I do——My smart phone could not connect to 2.4G-enabled devices, such as a home security camera.
[Mesh-MW-3] What should I do——Network delay is high.[Mesh-MW-3] What should I do——Network delay is high.
[Mesh-MW-1.1] How to add new Mesh into existing mesh network system[Mesh-MW-1.1] How to add new Mesh into existing mesh network system
[Mesh-MW-3] How to check connection type of the devices[Mesh-MW-3] How to check connection type of the devices
[Mesh-MW-3] How to check wired connection or wireless connection among nodes in network[Mesh-MW-3] How to check wired connection or wireless connection among nodes in network
[Mesh-MW-1] How to remove one of three Mesh nodes[Mesh-MW-1] How to remove one of three Mesh nodes
[Mesh-MW-3] How to set bridge mode[Mesh-MW-3] How to set bridge mode
[Mesh-MW-3.3] How to set up Parental Control[Mesh-MW-3.3] How to set up Parental Control
[Mesh-MW-3] How to set up Port Forwarding[Mesh-MW-3] How to set up Port Forwarding
Videos
What should I do when the router is bricked (HTTP boot interface)
How to set up parental control on PC
Mesh networking with different types of nodes
Quick setup
Package content
Mesh system setup
Contact us
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