MW5 3-Pack
Overview FAQs

Tenda MW5-Connection type is PPPoE, dynamic IP is recommended by APP. What should I do

If you can confirm your connection type is PPPoE, please follow the steps:
 
Step 1: Power off and power on both MW5 and modem.
Step 2: Reconnect MW5 WiFi, close and reopen Tenda App, reconfigure by following the instruction.
 
If the problem still exists, please follow the steps:
 
Step 1: Tap “Choose your connection type manually”.
 
 
Step 2: Select “PPPoE”
 
 
Step 3: Enter ISP user name and password, tap “Next”. If you forget ISP account and password, please ask ISP for help.
 
 
Step 4: Follow the instruction to finish the remaining settings.
Tenda MW5-Connection type is PPPoE, dynamic IP is recommended by APP. What should I do

Was this article helpful to you?

Very Good(2)Article Views(253)
Consumer Products
Whole-Home Wi-Fi
Routers
Modems/ Gateways
Network Expansion
Adapters
Business Products
Switches
Gateway
Optical Access
Enterprise Wireless
CPE&Basestation
Cloud Service
Video Surveillance
IP Camera
Video Security Kit
Network Video Recorder
Service Provider
Privacy and Data Protection Statement
Technical Support
Discontinuation Policy
Simulator
New Warranty Information & RMA Policy
All rights reserved © 1999-2023 Shenzhen Tenda Technology Co.,Ltd.
 Malaysia / English/ my

B-8-2, No.2, Jalan 19/1, Dataran 3 Dua, 46300 Petaling Jaya, Selangor

This website uses cookies. By using our site, it indicates that you have read and agree to the practices described in our  Privacy Policy
OK