Q1: I cannot access the internet after the configuration. What should I do?

A1: Try the following solutions:

 • Ensure that the WAN port of the router is connected to a modem or Ethernet jack properly.

 • Log in to the web UI of the router and navigate to the Internet Settings page. Follow the instructions on the page to solve the problem.

 If the problem persists, try the following solutions:

 • For WiFi-enabled devices:

 − Ensure that your WiFi-enabled devices are connected to the WiFi network of the router.

 − Visit tendawifi.com to log in to the web UI and change your WiFi name and WiFi password on the WiFi Settings.

 page. Then try again.

 • For wired devices:

 − Ensure that your wired devices are connected to a LAN port properly.

 − Ensure that wired devices are set to Obtain an IP address automatically and Obtain DNS server address automatically.