How to unlock SIM PIN with 5G NR Router

If your SIM Card is locked by PIN code,you might see the following icon on your router.

Solution:

1、Enter the PIN code of your SIM card to unlock it, you have three chances of mistyping it, if you are not sure about it, contact your Internet Service Provider to get PIN Code of your Sim card and fill in that Code into Tenda router.

2、auto-unlock features

If the SIM card has turned on the PIN Lock function, restarting the device or plugging in or out of the SIM card will require the PIN lock to be unlocked again (refer to Step 1). If you want the device to restart or plug in and out of the SIM card device to automatically unlock the PIN, you can enter Avanced Settings>>SIM PIN, click Auto unlock PIN, and enter the PIN code. The device will automatically unlock the PIN

3、PUK unlock

If you enter an incorrect PIN code three times in a row, the SIM card will lock the PUK. You can reset the PIN code by entering the PUK code. If you cannot confirm the PUK code of the SIM card, you can consult the corresponding operator of the SIM card. Reconfigure the PIN code by entering the correct PUK code. The New PIN Code and Confirm New PIN Code must be entered consistently, otherwise the configuration will fail.

After you do the above troubleshooting, if still no internet access, you will need to contact Tenda support to further troubleshoot your concern. You can contact support.fwa