This file offerssome frequently asked questions and solutions that can help you out when facingwith difficult questions.  If you cannot find the solutions in it, pleaselogin in our website www.tenda.com.cn or send emails tenda@tenda.com.cn tocontact us for solutions.

Q: What is HomePlugAV?

A: The powerlinenetwork is to establish with electricity meters and has the features of no needto setup new cables, lower price, wide utilities, high-speed stability andspeed of transmission from 14M to 1000M.

Q: Cansingle one powerline adapter be used?

A: No.  Atleast two powerline adapters can be used, one is to connect the Internet, the otheris to connect PC or another network devices.

Q: Canthey work to surf the Internet when are plugged into the wall outlet?

A: No.  Theycan work to surf the Internet after pairing successfully.

Q: Is itnecessary to install software when using?

A: No, it is not.  Thissort of products is plug-and-play powerline device.  Two of them can pairautomatically in the same electricity meters without any settings.  But installingthe management software is good for managing the powerline devices.

Q: Howmany powerline adapters can be connected at most in the same electricitymeters?

A: Nine powerlineadapters.  But they can establish countless powerline networks in the sameelectricity meters.

Q: How many meters is the farthestrange of two powerline adapters with intercommunication?

A: The farthestrange of two powerline adapters is up to 300 meters, but its speed oftransmission will falling more than 100 meters.
Q;Can powerline products from different brands work with each other?

A: Yes.  Ourpowerline devices conform to the standard of HomePlug AV, so they can work withpowerline products from other brands.

Q: Is itsafe to use powerline adapters when there is thunder and lightning?

A: It is safe. Thisnetwork expander has thunder and lightning protection. So if the buildings arestruck by lightning, the PC and other devices to connect powerline adapterswill not be damaged.

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